Shipping Policy

Origin
All orders are shipped from Gorey, Co. Wexford, Ireland.

Customer Support
If you have any questions regarding our shipping policy, feel free to contact our customer support team. We are here to assist you with any inquiries or concerns you may have regarding your order.

Shipping Origin Details
Gorey, Co. Wexford, Ireland is known for its rich heritage and strategic location, making it an ideal shipping hub for our products. The proximity to major transport routes ensures timely deliveries, further enhancing customer satisfaction.

Expanding Our Shipping Areas
As we grow, we aim to expand our shipping areas. Currently, we only ship to the Republic of Ireland and all EU countries, but we are exploring options for international shipping to better serve our customers. Stay tuned for updates on new shipping locations!

Understanding Processing Time
Our team works diligently to process your order within 2–4 business days. Processing time can vary based on order volume and product availability. During peak seasons, such as holidays, processing may take a bit longer. We appreciate your patience and understanding.

Delivery Times Explained
Our delivery times are designed to ensure you receive your order as quickly as possible:

Shipping Areas
We currently deliver across the Republic of Ireland and all EU countries.

We understand that waiting for your order can be challenging, which is why we strive to meet these timelines consistently.

Keep in mind that delivery times may fluctuate due to unforeseen circumstances, such as weather delays or service interruptions.

Shipping Costs Breakdown
Understanding our shipping costs can help you make informed decisions when shopping with us.

Processing Time
Orders are typically dispatched within 2–4 business days after payment confirmation.

Our flat rate shipping for orders under €100 ensures that you know exactly what to expect. We aim to keep shipping affordable while maintaining quality service.

We encourage you to take advantage of our free shipping offer on orders of €100 or more, which allows you to shop freely without worrying about extra charges.

Tracking Your Order
Once your order is dispatched, you will receive tracking details via email. This allows you to monitor your order’s journey and anticipate its arrival.

Customs & Duties for International Shipping
For our customers outside the EU, understanding customs duties and import taxes is crucial. We advise checking your local regulations to avoid unexpected charges upon delivery.

Delivery Times

No customs charges apply for shipments within the EU, which simplifies the purchasing experience for our customers.

For customers outside the EU, being aware of your responsibility for customs duties and import taxes is essential to avoid any surprises upon receipt of your order.

  • Ireland: 2–3 business days
  • EU: 5–10 business days (may vary by destination)

Shipping Costs

  • Flat rate of €12.99 for orders under €100 within Ireland.
  • Free shipping for all orders of €100 or more within Ireland.
  • Tracking details will be provided once your order has been dispatched.

Customs & Duties

  • No customs charges apply within the EU.
  • Customers outside the EU may be responsible for customs duties and import taxes.